Shipping policy

Big M’s Collectables – Shipping Policy

We currently ship Australia-wide using Australia Post.

Processing Time

Orders are processed within 1–4 business days.

Shipping Rates

Shipping is calculated based on order weight:

Standard Shipping

• 0–0.2kg → $4
• 0.21–0.7kg → $10
• 0.71–2kg → $15

Express Shipping

• 0–0.2kg → $6
• 0.21–0.7kg → $15
• 0.71–2kg → $20

Free Shipping

Orders over $500+ AUD qualify for FREE Express Shipping.

Packaging

We use:

• PM1 padded mailers for single cards
• Bubble wrap and top loaders for protection
• Custom parcel boxes for multiple items / booster boxes

Tracking

All orders include tracking. Once your parcel is handed to Australia Post, delays are out of our control.

Lost or Delayed Parcels

If Australia Post marks your order as Delivered, Big M’s Collectables is not liable for missing items unless signature-on-delivery or insurance was purchased.